Terms of Service

1. Agreement to Terms

By accessing or using the The Express Way website, mobile applications, or associated on-demand services, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately.

2. Service Usage & Account Responsibility

You must be at least 18 years of age or possess legal parental consent to create an account. You are responsible for maintaining the confidentiality of your account credentials and PIN codes.

3. Fares, Cancellations & Digital Wallet

Fares are calculated based on base rates, per-kilometer pricing, distance, and current market demand. Wallet balances are non-transferable outside the platform unless authorized via driver or merchant payout channels.

4. Partner Conduct & Safety Standards

Both riders and partner drivers agree to treat all individuals with mutual respect and adhere to local traffic and transport regulations. Any form of harassment, fraud, or misuse will result in immediate permanent account termination.